Bills Chief Executive Officer, Romeo Richlove Kweku Seshie, has embarked on a nationwide engagement tour across all 16 regions of Ghana.
The initiative seeks to deepen customer connections, strengthen team relationships, and align operations with the company’s commitment to responsive, people-centered service.
The tour brings the CEO face-to-face with customers, frontline staff, and partners across the country. It provides a practical opportunity to listen, learn, and gather first-hand feedback on Bills’ operations, products, and service experience, ensuring that the company’s offerings continue to meet the evolving needs of Ghanaians.
Speaking during one of the regional sessions, Mr. Seshie described the engagement as an eye-opener and a listening exercise.
“We don’t just lend money, we enable livelihoods and fuel enterprise,” he said. “This tour is about understanding how our products impact real lives and how we can make access to finance even more seamless and supportive.”
Through conversations in markets, workplaces, and community centers, the Bills team is also using the tour to educate customers on its range of convenient, accessible financial solutions.
These include Salary Advance Loans for salaried workers, Working Capital Loans for business operations and inventory, Start-Up Capital Loans for new entrepreneurs, and Emergency Loans for urgent financial needs.
Each product is delivered through Bills’ signature branchless model, ensuring that customers can access credit and repayment services wherever they are.
With nearly 1,700 staff nationwide, Bills has built a culture of convenience and reliability. The ongoing engagement tour allows management to observe operations assess compliance
with regulatory and recognize the dedication of team members who bring the brand’s promise to life daily.
The tour reaffirms Bills’ position as a trusted financial partner for individuals, families and small businesses across Ghana — a company that delivers not only financial services but also understanding, empowerment, and long-term partnership
